Good to know

All prices quoted are per person & include half-board.
Local taxes are € 3.00 per person/day and are an additional charge.

Facilities and room outlines may differ from those shown.
We take note of room requests where possible but cannot give you a definite promise.

On the day you arrive your room is available from 4:00 p.m. On the day you are due to depart your room is available up until 11:00 a.m. Late check-out is available for an extra charge, where possible.

Upon completion of a reservation Austrian hotel contract conditions from the Association of the hotel industry for accomodation providers apply. This also applies to cancellations. In the event of early departure, the full reservation period is charged. We recommend a travel cancellation insurance.

When making a reservation 40% of the total amount are charged as a deposit.
Reservations can only be guaranteed if the deposit has been made punctual.

BTV Bank
IBAN: AT11 1640 0001 4013 9483
BIC: BTVAAT22

Swiss transfers - BTV Staad
IBAN: CH77 0852 5000 SA31 364AA
BIC: BTVACH22

The following surcharges apply for single use per room / night:
Double room: € 90,00 - in high season € 200,00
Suites: € 170,00 - in high season the room rate is for 2 persons with a discount of € 25,00 per day.

We accept the following credit cards: Visa, American Express, Mastercard,
as well as Austrian, German and Dutch debit cards.

Pets are not permitted anywhere in the Alpen-Wellness Resort.

We are happy to reserve you a space in our garage, for € 15,00 per day.

We offer the European travel insurance.
We will gladly send you further information and documents for the completion of the insurance.