Booking Information
Good to know.
Covid-19 – Changed Cancellation Conditions: Book Carefree
In the event of a travel warning for Tyrol during your booked travel period, you can cancel free of charge up to 48 hours before your arrival
Changed Cancellation Conditions
Valid for bookings in the following travel periods
- 21.01.2021 – 13.02.2021
- 27.02.2021 – 27.03.2021
– Up to 15 days before arrival: cancellation free of charge
– 14 days before arrival: 90% of the total amount
Valid for bookings in the following travel periods
- 13.02.2021 – 27.02.2021
- 27.03.2021 – 10.04.2021
– Up to 31 days before arrival: cancellation free of charge
– 30 days to 15 days until arrival: 40% of the total amount
– 14 days before arrival: 90% of the total amount
We strongly recommend to take out travel insurance for every reservation.
European Travel Insurance
Covid-19 Cancellation Policy
Prices
All prices include half board. Local tax of € 3.50 per person/day will be charged additionally.
Payment
For reservations, we will charge 40 % of the total amount booked. Reservations can only be guaranteed if the deposit has been paid on time.
Rooms & Room Request
Actual rooms may deviate from room sketches and equipment. Room requests will be considered as far as possible though no definitive guarantee can be given.
Cancellations
When a reservation is made, the Austrian Hotel Contract Conditions of the Professional Association of Accommodation Providers apply. This also applies to cancellations. In case of early departure, the whole reservation time will be charged. We recommend taking out travel cancellation insurance.
| Up to 3 months | 3 months to 1 month | 1 month to 1 week | In the last week |
| Free of charge | 40 % | 70 % | 90 % |
Check-In & Check-Out
On the day of arrival, the rooms are ready for occupancy from 4 pm. On the day of departure, your room will be at your disposal until 11:00 am. Late check-out possible. Subject to availability at extra charge.
Pets
Pets are not allowed anywhere in the entire Alpine-Wellness Resort Hochfirst.
Garage
For an additional charge of € 15.00 per day, we will gladly reserve a garage space for you.
Surcharges & Discounts
The following surcharges apply for single use per room/night:
- Double room: € 90.00 - in high season € 200.00
- Suites: € 200.00 - in high season the room price is for 2 persons with a discount of € 25.00 per day.
Payment Methods
We accept the following credit cards: Visa, American Express, Mastercard
as well as Austrian, German and Dutch bank cards.
Bank Account
Bank for Tirol and Vorarlberg
IBAN: AT11 1640 0001 4013 9483
BIC: BTVAAT22
Transfers from Switzerland - BTV Staad
IBAN: CH77 0852 5000 SA31 364AA
BIC: BTVACH22
Travel Insurance
We offer travel insurance from Europäische Reiseversicherung. We would be happy to send you further information and documents on taking out travel insurance.
Alpen-Wellness Resort Hochfirst ★★★★★
Gurglerstraße 123 | A-6456 Obergurgl
Ötztal – Tirol – Austria
