Booking Information

Good to know.

Covid-19 – Changed Cancellation Conditions: Book Carefree

In the event of a travel warning for Tyrol during your booked travel period, you can cancel free of charge up to 48 hours before your arrival

Changed Cancellation Conditions

Valid for bookings in the following travel periods

  • 21.01.2021 – 13.02.2021
  • 27.02.2021 – 27.03.2021

– Up to 15 days before arrival: cancellation free of charge
– 14 days before arrival: 90% of the total amount

Valid for bookings in the following travel periods

  • 13.02.2021 – 27.02.2021
  • 27.03.2021 – 10.04.2021

– Up to 31 days before arrival: cancellation free of charge
– 30 days to 15 days until arrival: 40% of the total amount
– 14 days before arrival: 90% of the total amount

We strongly recommend to take out travel insurance for every reservation.

European Travel Insurance

Covid-19 Cancellation Policy


All prices include half board. Local tax of € 3.50 per person/day will be charged additionally.


For reservations, we will charge 40 % of the total amount booked. Reservations can only be guaranteed if the deposit has been paid on time.

Rooms & Room Request

Actual rooms may deviate from room sketches and equipment. Room requests will be considered as far as possible though no definitive guarantee can be given.


When a reservation is made, the Austrian Hotel Contract Conditions of the Professional Association of Accommodation Providers apply. This also applies to cancellations. In case of early departure, the whole reservation time will be charged. We recommend taking out travel cancellation insurance.

Up to 3 months3 months to 
1 month
1 month to 
1 week
In the last
Free of charge
40 %
70 %90 %
Check-In & Check-Out

On the day of arrival, the rooms are ready for occupancy from 4 pm. On the day of departure, your room will be at your disposal until 11:00 am. Late check-out possible. Subject to availability at extra charge.


Pets are not allowed anywhere in the entire Alpine-Wellness Resort Hochfirst.


For an additional charge of € 15.00 per day, we will gladly reserve a garage space for you.

Surcharges & Discounts

The following surcharges apply for single use per room/night:

  • Double room: € 90.00 - in high season € 200.00 
  • Suites: € 200.00 - in high season the room price is for 2 persons with a discount of € 25.00 per day.
Payment Methods

We accept the following credit cards: Visa, American Express, Mastercard
as well as Austrian, German and Dutch bank cards.

Bank Account

Bank for Tirol and Vorarlberg
IBAN: AT11 1640 0001 4013 9483

Transfers from Switzerland - BTV Staad
IBAN: CH77 0852 5000 SA31 364AA

Travel Insurance

We offer travel insurance from Europäische Reiseversicherung. We would be happy to send you further information and documents on taking out travel insurance.

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