Overview
08 / 10 / 2020

We care for you since 1934 – Your safety is very important to us

It is extremely important to us to offer you the greatest possible safety so that you can spend carefree holidays with us.

The Hochfirst, with its spacious architecture and distinctive service concept, was seemingly made to make your holiday both pleasant and safe. In order to ensure that you and our employees enjoy the greatest possible safety, we will go above and beyond the legally mandated safety measures.

Hygiene measures

Highest cleanliness and hygiene standards in all hotel areas have always been a matter of course at Hochfirst. In addition, basic cleaning and disinfection is carried out with proven virucidal effectiveness.

  • Hand disinfection is available in all public areas
  • Please wear a mask that covers your nose and mouth in all public and generally accessible indoor areas of the hotel (lifts, spa area, restaurant, etc.)
  • Floor markings ensure a minimum distance of 1 meter in our hotel areas
  • Protective screens have been installed at the reception and in the buffet area
  • We now clean surfaces more often with special cleaning agents (door handles, light switches, etc.)
  • All our laundry is disinfected with hygienic rinse
  • All Hochfirst employees wear a mask that covers the nose and mouth
  • Our employees are tested for Covid-19 on a weekly basis and receive continuous training on hygiene

“Alpen Spa”

  • 1,500 m² are at your disposal in our “Alpen Spa”
  • We ask you to keep a minimum distance of 1 meter in the entire area and to disinfect your hands regularly
  • Please wear a mask that covers your nose and mouth in the wellness area and in the indoor areas
  • In the sauna area and fitness room, there is a maximum number of persons allowed
  • We ask you to use the loungers only with a bath towel
  • Beauty treatments and massages are offered without restrictions and in compliance with hygiene regulations


 

Obergurgl-Hochgurgl Ski Resort

The Obergurgl-Hochgurgl ski resort has enough capacity to offer you a perfect skiing day in spite of coronavirus safety precautions. 
4 feeder lifts transport you without waiting times to the extensive ski resort, where you can enjoy sufficient space on the slopes, as well as in the mountain huts.

Before Arrival

You should only start your holiday in a perfect state of health. If this is your first visit to Hochfirst, we kindly ask you to provide us with your complete address and dates of birth of all travellers before your arrival in order to shorten the check-in time on site.

PCR Testing Opportunities 

The Dr. Brunner-Schlegel outpatient clinic in Obergurgl offers a PCR test for your journey home within 24 hours.

Cancellation

  • In general, the General terms and conditions of the hotel industry apply
  • If a journey is not possible due to border closures or travel restrictions, you can cancel free of charge
  • In case of a travel warning for Tirol/Austria during the booked travel period, you can also cancel free of charge
  • We expressly recommend taking out travel cancellation insurance with every reservation

European Travel Insurance

Wear a mask that covers your nose and mouth in the indoor areas
keep a minimum distance of 1 meter to other guests
Avoid shaking hands
disinfect and wash your hands regularly

It is a matter of course for us to continuously adapt all measures to the current situation.

If you have any questions, our reception team will be happy to help you at any time:

Thank you very much for your support and your trust!
We are looking forward to meeting you again at Hochfirst.

With warmest regards
The Fender Family &
the Entire Hochfirst Team

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